State Farm® Insurance Agent Doug McCann

"Fui por un seguro para mi vehículo y le agradezco a Myra por ayudarme a tener mi seguro correcto y me dio un buen precio muy satisfecha con su trabajo"

"Myra is so beautiful and amazing! She has such a kind heart and efficiently handled my information in a timely manner! State Farm, you guys are blessed to have her!"

"Very courteous and respectful. Myra Castrejon is the BEST!!!!!!"

"Myra was so, so helpful. I walked in and she got me all the discounts for the lowest possible policy, while getting the most coverage. I felt like she actually wanted to help me and wasn't rushing me out the door. Will always deal with her in the future and refer others to her."

"Myra Castrejon did an amazing job helping me !"

"Excellent customer service, He did the calculations for me, Totally made my experience stress free"

"We've been using them for several years after Allstate decided very very suddenly to stop insuring Alaska for earthquakes. (Right after an earthquake that caused us no damage) He has very good rates. The secretary is great and can answer any questions when he is not available. They cover our house and 3 cars."

"10/10 experience with my girl Myra!! Very informative and very personal, this is my first interaction with an insurance agency that really look out for what’s best for you and take into consideration that life can life sometimes😂 THANK YOU MYRA!!🫶🏾"

"Myra castrejon was amazing help"

"Melissa literally saved me thousands. Thank you. Fast complete kind and passionate service!!!"

"I am very disappointed with the unprofessional service provided by State Farm. While my boyfriend was living in the same area and actively serving in the military, everything worked well with his policy. However, after he relocated to a different city, the experience has become extremely frustrating. Even though the policy is under his name, he is unable to communicate directly with the company. Instead, I am required to set up three-way calls because his access appears to be restricted. It is unacceptable that they are unwilling to speak with him yet have no issue continuing to charge his account. On Friday, April 10, 2026, he called to cancel his services. Despite this, they still processed the monthly payment. Now, they are telling him he must wait seven days for the bank to return the money. This level of customer service is very disappointing. Charging a customer after a cancellation request and making it difficult for them to communicate is simply not acceptable."

"Myra and her team have been amazing! I am so glad i switched!"

"dave helped me out lots! thanks"

"Agradezco a mi asesora Maira de State Farm que me ha ayudado en este proceso que ha sido una injusticia. Gracias State Farm por apoyarme y ayudar a aclarar los hechos."

"I contacted Doug McCann's office yesterday with a family emergency. David Ivins, an account manager at Doug's office, was absolutely fantastic. He took the time to review different options with me and was able to restructure two lines of insurance to not only save a little money but to move it to autopay so payments didn't get missed. Awesome service!"

"I had the pleasure of meeting with Myra C. from State Farm. She was warm, welcoming, and assertive. Myra was very helpful and quickly set me up with a new policy for a vehicle I recently purchased."

"My agent, Myra, has been an absolute delight to work with. She has gone above and beyond making sure I'm covered and made sure I know all of my options before making a decision."

"⸻ I had an excellent experience working with Myra Casterjon. She provided outstanding customer service from start to finish. Myra was very descriptive and took the time to clearly explain all of my benefits, making sure I fully understood everything. She is incredibly kind, sweet, and professional, which made the entire process smooth and comfortable. It’s not every day that you receive this level of care when dealing with insurance companies. Because of her exceptional service, I will absolutely continue doing business here. Thank you again, Myra!"

"Excellent service Myra answered all my questions. 10/10 for Myra"

"Hi you're so nice to me and thank you for everything"

"Best vegicle insurance agent I have worked with,"

"David helped me today decide which coverages I needed and which coverages I did not need, saving me money. Isn't that what we all want?"

"I had a business workers comp policy with this group. We closed in July 2025. I kept getting bills for 300 some off dollars. I called multiple times. Most of the time I left a message with reception to then never receive a call back. When I finally talked to the agent, Jack, he said I was billed because I never filled out quarterly audit but that he could reopen it and I could complete it, which I did. I called several more times and left several more messages as I kept receiving bills. Finally at the end of January 2026, I finally got ahold of Jack again and he informed me that even though I only had the policy for 2 months I had to pay for the entire year. He wasn't even aware of this and said he found it in the fine print. I asked him how a business that is closed with no money is supposed to pay a 300 dollar bill and he said that's a decision the owner would have to make. Overall not impressed with the business in general and not impressed with an agent who couldn't be bothered to take 3p seconds to update me on any of this until I became the squeaky wheel. 10/10 do not recommend."

"I had the pleasure of being taken care of by Myra, and it was a great experience! She was helpful and informative, but also very personable. A nice mix of casual yet professional!"

"I have always had great experiences with State Farm. They continue to provide quality customer service and support."